Refunds and Returns Policy
Thank you for shopping at aromazentherapy.com. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or exchange. Please see below for more information on our refund and return policy.
Returns All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Metesh Gupta CC1-501, Supertech Capetown, Noida, India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Exceptions The following items cannot be returned or exchanged:
- Used or opened products
Contact Us If you have any questions concerning our return policy, please contact us at: [email protected]
Effective Date: This return policy is effective as of 14th of May 2024.